Privacy Policy

Effective Date: 25 April 2025

Blackened Digital respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use and safeguard your information.

Information We Collect

We may collect:

Personal Information

Name
Email address
Telephone number
Company name
Billing information
Project information

Technical Information

When visiting our website we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring websites

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Deliver services
Manage projects
Improve our website
Send requested communications
Meet legal obligations
Prevent fraud and abuse

Marketing Communications

We may occasionally send:

Newsletters
Promotions
Service updates

You may unsubscribe at any time.

We never sell your personal information.

Cookies

Our website uses cookies to:

Improve user experience
Remember preferences
Analyse website traffic
Measure marketing performance

You may disable cookies through your browser settings.

Google Analytics

We may use Google Analytics or similar tools to understand website usage.

These services collect anonymous usage information.

Third-Party Services

Your information may be shared with trusted service providers involved in delivering our services, including:

Website hosting providers
Domain registrars
Payment processors
Cloud storage providers
Email providers
Analytics providers

These providers only receive information necessary to perform their services.

Data Security

We implement reasonable technical and organisational measures to protect your information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration

No online system is completely secure, but we continually work to protect your data.

Data Retention

We retain personal information only as long as necessary to:

Deliver services
Meet legal obligations
Resolve disputes
Maintain business records

Your Rights Under POPIA

You may request to:

Access your personal information
Correct inaccurate information
Delete information where legally permissible
Object to certain processing
Withdraw consent where applicable

Requests may be submitted using the contact information below.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always appear on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Blackened Digital

Email: support@blackeneddigital.com

Website: https://www.blackeneddigital.com

PRIVACY POLICY